Generative AI and The Future of Utility Field Service

With field technicians inundated by more data than ever before, generative AI has stepped in as a force multiplier, translating dispersed knowledge and information into actionable insights. Leveraging automation and advanced digital solutions to carry out work with ease and efficiency are no longer theories to test but table stakes. Generative AI is transformative for utility organizations, providing immediate value for workforce and sustainability transitions to maximize ROI. From onboarding contractors rapidly during surge events to responding to emergency response scenarios safely and efficiently, AI platforms are taking work and asset management into new realms of possibility.
 

This report was written in partnership with KloudGin.